Our review of Zenefits notes that scheduling and attendance features come with all of its subscriptions, making the provider an excellent choice for companies wanting an all-in-one solution. Then again, Zenefits lacks mobile adp payroll demo apps, one of our favorite parts of ADP’s payroll systems. Whereas several payroll services only offer customer support during business hours, we love that ADP provides assistance 24 hours a day, seven days a week.
Are you looking for a payroll software solution and wondering how ADP compares to Gusto, QuickBooks, or Paychex? ADP is a payroll solution that small and enterprise-sized businesses alike can use, as the software offers a variety of packages and features. It’s a solid option for a company looking to grow, but it isn’t the cheapest for companies looking to save.
- A benefit of its expertise is that ADP offers extensive reporting options.
- They took close to 2 weeks to give the client the money back that they owed and still paid the taxes late.
- You won’t get a range on it unless you speak to an ADP Specialist, who can tell you which options are available for your business.
- In addition, ADP can communicate with government agencies on your company’s behalf and offers expert regulatory and compliance support.
ADP is entirely cloud-based, so no downloads or installation are required. As a cloud-based payroll solution, ADP is compatible with any device with an internet connection. ADP also offers a mobile app so that you can even run your payroll on the go.
ADP Pricing
ADP also offers a la carte options, including employee information tracking, alerts and notifications, and a document vault. The company also offers excellent customer support, with someone available to answer your questions 24 hours a day, seven days a week, either online or over the phone. They also provide a variety of online resources, including a newsletter and weekly tips. Everything is supposedly my employers responsibility should I need any answers. This may be a very big business but I truly think they suck at customer service.I have tried numerous times to retrieve my tax information and receive a notice that there is a problem.
But ADP’s payroll software isn’t only valuable to large organizations. It covers every size of company, whether you need payroll for one employee or enterprise services for 1,000+ people. Business owners can choose from seven service plans — four through Run Powered by ADP and three through ADP Workforce Now.
Ultimately, ADP falls short in the area of making the purchasing decision easier for businesses. On average, you can expect to pay around $125 per month https://adprun.net/ for 10 to 15 employees. You may also have start-up fees (typically around $25, though these are often waived) and yearly fees for processing taxes.
Horrible company with bad values
The simulations made it easier to understand various payroll processes before deployment. While the process of entering payroll data is always time-consuming, we appreciated the extra level of support and 24/7 customer service ADP offers. Other HR services include background checks and a job description wizard. Growing businesses can customize onboarding experiences, store records digitally and track employee development through the ADP payroll and HR software. Also, ADP was the only payroll service we reviewed to offer Upnetic legal services, which can fill a gap during rapid expansion. Not all payroll providers offer insights to support a growing business, but we were impressed with ADP’s basic and advanced analytics tools.
As your business expands, you can use built-in error detection and alerts to ensure your payroll and HR practices meet current standards. ADP RUN offers a choice of four packages that help customers manage their payroll, tax and compliance functions, and can be expanded to support HR, recruiting and employee benefits as well. You can request a price quote on the company’s website, and introductory promotions such as three months free are sometimes offered. Our exhaustive, 76-point rubric guides the star rating of each payroll provider we review, examining pricing, ease of use, features, customer service, and user reviews. Both options can easily handle basic payroll tasks; ADP takes things a step further with options such as auto-scheduled payroll runs and a small business marketing toolkit. On the flip side, Paychex offers business insurance, emergency loans, and transparent pricing that may attract some businesses.
What Features Does ADP Payroll Include?
The software’s self-service options are only available to current customers, but what resources we could find could have been more helpful and intuitive. ADP has many features to help you manage your employees and contractors from a single interface. You can add job titles, payment information, time off, tax documents, and benefits. ADP also allows you to manage additional earnings, deductions, and garnishments. ADP earned a low pricing rating because of its lack of pricing transparency. That said, we were quoted around $350 per payroll run for 21 employees, plus a $1 one-time set up fee.
If you want to learn more about the differences between Gusto and ADP, including a pricing and feature breakdown, check out our in-depth Gusto vs. ADP comparison. Comparatively, the quality and breadth of ADP Payroll’s features are on par with other industry leaders, such as QuickBooks Online Payroll and Gusto. Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page. The negative net charge of ADP is a result of the phosphate groups in its structure, which have negatively charged oxygen atoms and are responsible for storing and releasing energy in the form of ATP.
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Long lead times, zero follow up, mis filed taxes, no accountability and a system that is glitchy and not user friendly. I am hoping the many competitors in the market will force ADP to finally invest in better customer service and product. RUN is recommended for businesses with up to 49 employees, but it can still be used by larger businesses. Four packages are offered with additional features included as you move up the tiers. A benefit of its expertise is that ADP offers extensive reporting options. Once inside certain features, additional reporting options become available.
When we tested the system, we were pleased with ADP’s user-friendly dashboard that put payroll data at our fingertips. The Run Powered by ADP platform is easy to navigate, with shortcuts at the top and a left sidebar with access to payroll, taxes and HR categories. For small business payroll, the main screen displays a to-do list, calendar and recent and upcoming payrolls. ADP Payroll’s customer service team is responsive but struggles to resolve issues quickly and efficiently, which contributed to its low 3.7/5 star rating in this category.
